Returns & Exchanges

At Hirakan, we want you to be completely satisfied with your home essentials. If your purchase isn't the perfect fit for your space, we offer a 30-day return window for most items in their original condition.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Carefully pack the items in their original packaging, ensuring all hardware, assembly manuals, and protective inserts are included to prevent damage during transit.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects the returned items, we will process your refund to your original payment method within 5 to 7 business days.